| Section 1: General terms |
| 1.1 |
("we" "us" "our") are words we use to refer to Just website rental. |
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("you" "your") means person or person's reading or listening to the content of this site as well as everyone looking to or are using any
of our services. |
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("services") refers to renting a website from us and checking a website for you. |
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("working day's) means that saturday and sunday are not included and therefore not counted. |
| 1.2 |
We use essential cookies to make our website funtion correctly. Any cookies that we use that are not essential, we will inform you and
give you option to prevent them storing on your device |
| 1.3 |
We are a Uk based company and therefore we cater our services to the UK market. If you are located outside the UK then you may still be
able to use our services but additional fees will apply. Please contact us for details. |
| 1.4 |
We do not offer refunds of any kind for our services all payments receive are final. |
| 1.5 |
All your details you provide to us will be treated with upmost confidently. We do not share your details with any third parties
companies outside of what is required to provide our services. |
| 1.6 |
After you have contacted us about a service we provide, your inquiry will be processed. All inquiries are subject to acceptance by us,
and we will confirm such acceptance to you by sending you an email that confirms that we are happy to work with you. You will then
need to make a payment for the service you wish to use, once this is done the process of that service will start. |
| 1.7 |
If we are unable to accept working with you, we will inform you of this by email. This might be because we do not agree with your
business or the features you require go against our idea of what is acceptable for the general public. We reserve the right to refuse
the use of our services to any one or company. |
| 1.8 |
We do not sell our services to any one under the age of 18. |
| 1.9 |
To use this website and any of our services you must agree with the general terms in this section and the section of the service you
wish to use or are using. |
| 1.10 |
We reserve the right to change our terms of service at any time if you are using this website or one of our services then it is your
responsibility to check these terms regularly, by continuing to use this site or our service's means you agree to all our general terms
and the terms that apply to the service or services you are using or planning to use. |
| Section 2: Renting a website |
| 2.1 |
You do not own or have any rights to the code we write or the structure of the database used to build a website to house your content,
you are renting a website from us. You do own all the written text and images you provide to us that are used as content for the
website. |
| 2.2 |
The plan agreement is part of our development stage it's where you choose the features you want from the list of features we provide.
The start up fee is tired to the amount of pages you want the website to have. Once you have decided on page amount and features and
paid the start up fee the development of the website will start. this development stage can last for a maxmium of 6 months from the
day the start up fee was received. If we have gone over this period due to implementing the features you want then we will continue
work on the website to completion, however if you are still want any changes past this point you can either choose to start the
monthly payment to us and make small changes know as edits from term 2.18 or terminate the service as we were unable to create the
website solution for you within the time limit. If the choose it not made by you after 3 days of sending you an email stating the end
of the maxmium development time has expired we will terminate our service to you. |
| 2.3 |
If you insist on changes that we do not support or change what was agreed in the plan agreement, in a direction that we are not happy
with while using this service then we will inform you of this by email and if a solution can not be reached then we will terminate the
service with immediate affect and remove the website from the hosting server or stop development. Once this is done we will email you
that this has happen. No refunds are given for any continue payments receive from you. |
| 2.4 |
The suggests we make to the look and content of the website are just our opinions, we give no guarantee that these opinions will work
for your business in any way and take no responsibility for any loss to your business. It's your business and therefore your
responibility to find out what works and have a good idea of how your business should operate and how you want to interact with your
customers. |
| 2.5 |
It is your responsibility to make sure that the website we provide functions to your liking. This includes making sure features like
emails and payments from customers come through at the start of this service and for the future of it. We take no responsibility and
are not liable for any lost of emails, analytic data, earning or customers or any other negative impact on you or your business. |
| 2.6 |
It is your responsiblility to make sure we have your correct email address so we can contact you. We use emails to keep a paper trail
of our discussions with you, if we communciate outside of emails then we can not prove or guarantee anything of what was said. |
| 2.7 |
If we are not able to get in contact with you through your provide email then we may terminate this service on these's grounds. |
| 2.8 |
We store all the text and images that you have provide to us for the website to work on a third party web hosting service. This is
where the website files and database data will be stored. Their terms and conditions will also apply to your data. The company name of
the web hosting service that is used or will be use for your rented website can be supply to you on request. Therefore we are not
liable or take any responsibility for any down time of the website or any lost or damage to any data stored or in use on the host
companies server. |
| 2.9 |
Analytic data will be supply to you in summary form and include the details you have choosen in your plan this data can be viewed at
any time through the dashboard if that feature is enable. If not you will get a database data dump after every 12 month period from
when the website went live. If you want this data at any other point then a fee will apply every time we supply this data to you. This
fee does not apply if you are ending this service. |
| 2.10 |
We can destroy all text and images and database data you or your customers have supply to us and that we have control over. We will
only do this however if you no longer want us to hold a copy of it and you are not currently renting a website from us. All data once
destroyed can not be recovered. |
| 2.11 |
Your monthly payment will be due on the day your rented website go live (is accessable by entering your domain name into the browser).
And you will continue making this payment on the same day of every month you wish to use this service. We will not give any reductions
to your monthly payments to us, if we are unable to provide this service due to any faults in regards to this service, if a fault is
detected we will follow term 2.14. |
| 2.12 |
If any monthly payments are either missed or only part of the payment is received then the website will be paused by us stopping all
access to it. You will then have 3 working days to make the payment or settle the outstanding payment from when the payment was due.
If you fail to do this than the service will be terminated with no refunds given. Late payment does not change your original day of
payment for this service. |
| 2.13 |
You can only change your monthly payment to us when we have send you an email about how much and when your new monthly payment will
start. If you amend your payment before the date stated in the email then will we follow term 2.12. |
| 2.14 |
We try to keep your month payment to a fix amount through out your time using this service. However due to raising server costs and
skill costs sometimes we will need to raise your monthly payment if this happens we will inform you by email. Once we send you this
email it will mean that the new payment amount is now in effect and that this amount will now be expected in your next payment to us.
If you fail to amend you next payment to us then your website will be paused by us and we will follow term 2.12. |
| 2.15 |
You can upgrade or downgrade features on a live website at any time. To keep things simply features will only be added or remove on
the day your original payment is due. If you are removing then we will need 3 working days left on your month before your next payment
it due or your payment and features will not change until the following month. If you are upgrading we will inform you when the new
features are ready, and they will come into affect on your next payment day to us, this payment will be amended to the new rate and
will include the new features. |
| 2.16 |
Website structure refers to the header section the footer section the navigation links position and the holding section where all your
content will be. Position of your content in the holding section can be changed through edit's see term 2.18. If you want to change
the structure of the website a new project will need to be created with a new start up fee. You can have mulitiple projects with us.
Once the start up fee is paid we can start working on the new look of the website while the old one is still running by you continuing
to pay for that service. Then we can simply swap the sites and adjust the monthly payments if neccessary with no down time for your
customers. |
| 2.17 |
The number of pages you choose will determine the start up fee required you can add or remove pages as your companies online options
grow. If you choose to add more pages then you will need to pay the start up fee for that number of pages minus the start up fee
already paid. If you want to remove pages then we will need 3 working days before your next payment is due to amend your monthly
payment, if you fail to do this then you will have to wait until your following month payment before the pages are removed and your
payment amended. |
| 2.18 |
A page refers to 20mb of data that includes all code we write your text and image content, you can combine pages to increase data size
if needed. Self editing prices are only for text or image changes on one page and can only be used on non combine pages. If you need
to edit a combine page then you will need to pay the self editing price by the same amount as the number of pages that are
combined. |
| 2.19 |
There is no limit to the amount of edits you can make to your content in the holding section. Edits include any written text or images,
there position can also be changed as well as there size. In order to give our customers more flexibility we may allow some edit's
outside of the holding section however all edits outside this section will have to be approved by us. We reserve the right to reject
any edits outside the holding section. |
| 2.20 |
We reserve the right to end this service to you at any point. If this happens we will email you, if this action is through no fault
from you, then we will provide this service till the end of the paid for period, we will try to give you as much time as we can so you
can find an alternative service. Once we send this email you must stop any further payments to us. You will also agree to emails us 3
working days before your next payment is due if you wish to end this service. If you do not do this then payment for the website will
be required for the next month. |
| 2.21 |
If you decide to end this service then you will have 30 days after your next payment was due to us to get any database data that
either you or your customers and submitted as well as any text or images that you have provided, this will also include a text image
logo if one was created for you by us to use on the website. After 30 days we will no longer be able to provide you with any data from
this service. |
| 2.22 |
You can pause and unpause a live website at any time, just inform us on the day you wish to do this and we will email you to confirm
this will happen. We will need 3 working days notice before the date you wish a pause or unpause. You can only do this on a paid for
month. Once a pause has happened you and your users will no longer be able to access the website and we will show a message, that you
would like us to pass on to anyone visiting. If we have pause the service then a unable to access this website message will appear.
If you stop paying for this service then we will take down this message and your service will be terminated. You can not pause a
website with a know fault we are working on. |
| 2.23 |
You will allow us 3 working days to fix any faults on the website we have provided for you. If the fault is going to take more than 3
working days to fix we will notifiy you by email to pause your monthly payments to us, once the fault has then been fixed we will
advance your payment day by the number of days over our 3 day repair limit from when we send you the email if we found the fault or
when we receive an email from you if you found the fault. We will email you your new day of the month to start paying again and you
will continue paying on this day every month while you are using this service. If your next payment is with in the 3 day repair limit
then you will need to make the payment to us as normal, if you fail to do this then we will follow (term 2.12). |
| 2.24 |
If we encounter a bug either in the existing code or due to browser updates then we will inform you by email and let you know so you
can take action to minimise the impact on your business. If the error effects the main running of the website then we will pause the
website, stopping the use of the site until the problem is fixed and follow (term 2.23). |
| 2.25 |
If you find a problem with the website you have rented from us then you need to contact us straight away. First thing we will do is
try to recreate the fault and if we can not do this then some more evidence from you will be required if we still can not find the
fault then we will ask you if you still want the service. If there is a fault then we will pause the wesite and follow (term 2.22)
and use our 3 day repair limit to fix the problem in (term 2.23). |
| 2.26 |
We may show the website with your content to potential customers and include your business in our portfolio. If you would not like us
to show your content to other customers then you can opt out by sending us an email stating this or by making it know at the start of
this service. |
| 2.27 |
A just website rental link image and text will be present on every website we build and will only be located in the footer section
know as the bottom of the page and on all pages. We place it here so not to distract from your business content. |
| 2.28 |
You are not prohibited to copy or modifity any of our code in any way or use it outside the web hosting service we have provided for
you. If we believe you have done this then we will terminate this service with immediate effect and email you about this. We may also
take legal action against you. |
| 2.29 |
Before you can use or continue to use this service you must agree to the general term in section 1 and all the terms listed here in
section 2 for renting a website. |
| Section 3: Check my website |
| 3.1 |
We will only provide this service to you once it has been paid for in full. The cost of this service is displayed on our website. You
will have 3 working days to make the payment from the date we send the email to you titled "how to pay us". Any money receive below or
the correct amount for this service after 3 working days of this email will be lost with no refunds given. |
| 3.2 |
We provide our reports in pdf format only, this will be emailed to you once the check has been completed and the report generated. |
| 3.3 |
We aim to get the report we generate to you with in 5 working days. We do not set a time period for this as some reports may take
longer depending on the size and amount of information you have on your website. |
| 3.4 |
The report we generate will contain things that you are doing correctly and area's that we believe need work as well as avenues we
believe might give you the edge in the market. The subjects will include are your marketing material on your website, website layout
on different displays, effectiveness of the code and finally the user experience. more information may be included if they are deemed
useful but this is done at our discretion. |
| 3.5 |
If you want us to look into a specific area and we have agreed to do so. We take no responsibility on how much or the quaility of our
information in this area, as it is not part of our structured report process. |
| 3.6 |
All information we supply to you in the report are just our opinion on what might work and what we think is not working for your
business website. We take no responsiblility or are liable for any loss or damage or any changes that you view as negative to your
business by using our report. |
| 3.7 |
Once you have receive your report it is your's. You are only paying for one copy in pdf format if you would like us to email you
another copy we will charge £12 per email we send to you containing the report and in the same format as the orginal report
supplied. |
| 3.8 |
You can get a copy of the report we send to you upto a 30 days time period from the day we email you the report if you require it. A
fee for this service will apply. After this time any copies will no longer be available to you from us. |
| 3.9 |
We will not share the report we generate for you to any third party companies, we will however keep a copy of it to provide proof of
service provide, and money receive for legal reasons and allow UK legal bodies access to such information if they require it. |
| 3.10 |
Before you can use this service you must agree to the general term in section 1 and all the terms listed here in section 3 for check
my website. |